Returns & Exchanges

At Eyewearlabs, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 14-day return and exchange policy for all our premium eyewear. If your frames don't fit perfectly or meet your style expectations, we are here to help make it right.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.

2

Quality Inspection

Ensure the eyewear is in its original condition, including the protective case, microfiber cloth, and all packaging tags before sealing the box.

3

Schedule a Pickup

Once your request is approved, our courier partner will coordinate a convenient pickup from your doorstep at no additional cost.

4

Refund or Replacement

After our warehouse team verifies the returned goods, your refund will be processed to the original payment method or your new exchange pair will be dispatched.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing